Saturday, July 07, 2001

Words don't mean, people mean

"Now, the word "brand" has a variety of uses, but I find defining it at the outset isn't all that difficult, and is worthwhile in setting the stage. To me, brand simply means "a person's mental model of another entity." Brand happens. Nothing is not branded. An entity's brand might not be intentional, but it nonetheless exists. Brand is an emergent property, typically derived from a series of interactions a person has with that entity. This is why the practice of "branding" is foolish--it attempts to gloss over that series of interactions with meaningless messages. But the property of "brand" is worth paying attention to."
--Peter Merholz, Web designer, from an essay on the issue of "branding" on his web site

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